Gillian Overton, NCPS

Therapeutic approaches and online care

Gillian often uses Acceptance and Commitment Therapy which helps people notice unhelpful thoughts and choose actions that match their values. ACT can be useful for anxiety, depression and coping with life changes. She also draws on attachment-based ideas that focus on how early relationships shape current patterns, which can help with relationship difficulties, feelings of emptiness and trust issues.

She works in a client-centred way too, offering a listening, non-judgemental stance that lets people lead the pace of therapy. Finding the right mix of approaches is a collaborative process - the therapist and client review what is helpful and adjust methods to fit the person’s goals and preferences. That means the plan can change as understanding grows.

Online formats include video calls, phone sessions, live chat and text-based messaging, giving flexibility for different schedules and needs. Video sessions are good for conversations that benefit from face-to-face connection, phone sessions are useful when bandwidth is limited or a shorter check-in is needed, and messaging suits ongoing reflections or quick support between meetings. These options make it easier to balance therapy with work, parenting and travel while still getting regular contact with a registered or accredited professional.