Directory entry

Geraldine Costello, BACP

Credentials: BACP
Experience: 10 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGrief Self esteem

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Geraldine Costello offers calm, practical support for people feeling stuck or overwhelmed. She makes space for worries about stress, anxiety, depression, grief, relationships and intimacy. Geraldine focuses on helping people find small, doable steps forward rather than quick fixes.

She writes simply and listens closely to what matters most to each person. Geraldine has ten years of professional experience and is a member of the British Association for Counselling and Psychotherapy, BACP.

Background and approach

She uses a person-centred way of working that puts the client’s perspective at the heart of sessions. That approach helps people feel heard and understood before moving on to practical change. She also draws on cognitive behavioural therapy, or CBT, to identify unhelpful thinking patterns and test new ways of responding.

Motivational interviewing is used when people want to shift habits or find the will to change. Together these methods create a blend of listening and action tailored to each person. Geraldine has worked with a wide range of issues across her career, including grief and loss, pregnancy-related concerns, addiction recovery, and self-esteem.

She aims to create a non-judgemental space where difficult feelings can be spoken about plainly. Sessions are collaborative and paced to suit each person’s needs. People typically work on clear, realistic goals such as coping with life changes, improving communication, managing anxiety, or rebuilding confidence.

Geraldine supports those steps with empathy, practical tools and steady encouragement.

How Geraldine’s approaches work online

Geraldine uses a person-centred approach that prioritises the client’s experience and aims to build a trusting relationship. This helps conversations feel respectful and genuine, which many people find useful before moving on to change work.

She also uses cognitive behavioural therapy, or CBT, to identify patterns of unhelpful thinking and try out new behaviours. CBT is often helpful for anxiety, low mood and stress because it gives clear steps to test in daily life.

Motivational interviewing is used when someone wants to find motivation or resolve mixed feelings about change. It focuses on the person’s own reasons for change and helps them move from thinking about change to taking action.

Finding the right mix of approaches is part of the work together. Geraldine will talk with each person about their goals and preferences and then tailor sessions to fit. That makes the process collaborative and practical rather than one-size-fits-all.

Online formats allow flexibility to choose what fits your schedule and needs. Video calls are good for a fuller face-to-face feeling, phone sessions suit those who prefer not to be on camera, and live chat or text-based messaging can be used for shorter check-ins or when typing feels easier. These options make it simpler to keep therapy going around work, family commitments or travel.

What kinds of issues does Geraldine help with?

She supports people with stress, anxiety, depression, grief and relationship or intimacy-related concerns. Additional focus areas include ADHD, caregiver stress, communication problems and fertility-related worries.

How would you describe her therapeutic style?

Her style is person-centred first, offering empathic listening and acceptance. She combines that with cognitive behavioural techniques and motivational interviewing to help people make practical changes.

What is her professional background?

Geraldine has ten years of experience working in counselling roles. Much of her work has included grief, pregnancy care and addiction-related concerns.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.

Which languages and international arrangements are supported?

Sessions are offered in English and international clients are accepted.

What session formats are available?

Geraldine offers video calls, phone sessions, live chat and text-based messaging for remote work.

How are costs handled?

Fees vary with location and therapist availability and sessions are provided via a subscription that can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 10 years
Registered with: BACP
Languages: English

Contacting Geraldine

Geraldine takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Geraldine Costello, BACP

Background and approach

How Geraldine’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety