Directory entry

Gemma Lillington, BACP

Credentials: BACP
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Gemma Lillington offers a warm, professional counselling practice for people facing emotional or life challenges. She works with adults who are feeling anxious, low in mood, overwhelmed, or struggling with relationships and self-worth. Gemma introduces a calm, respectful presence so clients can begin to talk about what matters most to them.

She has five years of experience and is a member of the British Association for Counselling and Psychotherapy (BACP).

Background and approach

Gemma works integratively, combining methods to match each person's needs. This means sessions can include practical tools, exploration of patterns, and techniques to manage symptoms such as anxiety or low mood. Sessions usually focus on building understanding and small changes that make life easier.

Gemma helps people develop coping skills for stress, sleep or eating difficulties, anger, addiction-related worries, grief and the impacts of trauma and abuse. She also supports people navigating career pressures, intimacy concerns and ADHD-related challenges. Her style is collaborative and straightforward.

Gemma aims to move at a pace that feels comfortable and to give clear suggestions as well as space to reflect. Conversations can be practical one week and more reflective the next, depending on what the individual needs. Therapy with Gemma is offered online by video, phone, live chat or text-based messaging.

People start by completing a short matching questionnaire and then schedule sessions according to availability.

How Gemma uses talking therapies online

Client-Centred Therapy is built around listening and responding to what matters to the individual. The counsellor follows the person’s concerns and helps them make sense of feelings and choices, which can be useful for relationship, self-esteem and grief issues. Cognitive Behavioural Therapy, or CBT, focuses on practical steps to change unhelpful thoughts and habits. It is often used for anxiety, low mood, sleep problems and managing stress.

Choosing an approach is part of the work together. Gemma will discuss different methods and try things out with the client to find what helps most. This is a collaborative process and plans are adjusted as goals and needs evolve.

Online therapy offers flexibility in how sessions take place. Video calls let people work face to face from wherever they are; phone sessions can fit around busy days or require less bandwidth; live chat and text-based messaging are useful for shorter check-ins or when writing helps to organise thoughts. These options make it easier to fit therapy into work, family life and other commitments while working with registered or accredited professionals.

What concerns can be addressed in sessions?

Gemma helps people with stress, anxiety, low mood and relationship difficulties as well as self-esteem and coping with life changes. Other areas include grief, addictions, trauma and abuse, sleep and eating problems, anger, career worries and ADHD-related issues.

How would you describe the therapy style?

Her style is integrative and client-centred, blending practical tools with reflective work. Sessions aim to be collaborative and paced to what feels right for the person.

What background and experience does she have?

She has five years of clinical experience working with a range of emotional and life difficulties. That experience informs how she tailors approaches to individual needs.

What credentials and location are listed?

Gemma is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English. International clients are not currently accepted.

What session formats does she offer?

Therapy is available via video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are sessions charged and what is the cost?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin if I want to work with her?

To start, select the Start Therapy button, complete a short matching questionnaire and then book sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Addictions
ADHD
Anger management
Career difficulties
Coping with life changes
Depression
Eating disorders
Family conflicts
Grief
Intimacy-related issues
Sleeping disorders
Trauma and abuse

Therapeutic approaches

Experience: 5 years
Registered with: BACP
Languages: English

Contacting Gemma

Gemma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Gemma Lillington, BACP

Background and approach

How Gemma uses talking therapies online

Areas of focus

What this therapist works with

Others working with stress, anxiety