Directory entry

Francesca Di Genova, BACP

Credentials: BACP
Experience: 8 years
Practising in: United Kingdom
Languages: English, Italian
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Coping with life changes ADHD

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Francesca Di Genova offers therapy that centres on the relationship between counsellor and client. She works from a humanistic, client-centred stance and draws on cognitive behavioural ideas to help people manage thoughts, feelings and actions. Francesca speaks English and Italian and practices from the United Kingdom.

She is registered with the British Association for Counselling and Psychotherapy, BACP. Francesca helps people who are dealing with stress, anxiety and depression. She also supports those facing relationship strain, low self-esteem, grief and life changes.

Background and approach

Other areas she works with include ADHD, addictions, trauma and abuse, and intimacy-related struggles. In sessions she pays attention to how thoughts, feelings and behaviours link together. Cognitive behavioural work targets unhelpful thinking patterns and practical steps to change behaviour.

Client-centred work focuses on listening, acceptance and building a trusting working relationship. Francesca has eight years of clinical experience. She uses assessment skills alongside therapy to get a clear picture of what is happening for each person.

Her background helps her match methods to individual needs rather than offering a one-size-fits-all plan. People meet Francesca for short-term goals like managing panic attacks or sleeping problems, and for longer conversations about identity, midlife shifts or chronic emptiness. She aims to make sessions straightforward and practical, with room for emotional reflection and steady problem-solving.

How her approaches work online

Client-centred therapy is about listening closely and making space for the person in front of the counsellor. It helps when someone needs acceptance, clarity and a steady relationship to talk through difficult feelings. Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions and uses practical exercises to shift unhelpful patterns; it is often used for anxiety, panic attacks, low mood and sleep problems.

Finding the right approach is part of the work. Francesca will discuss goals and preferences and together they will choose methods that suit the person and the issue. That collaboration means techniques can be adjusted over time as needs change.

Offering video calls, phone sessions, live chat and text-based messaging gives flexibility for different situations. Video lets you keep a face-to-face rhythm, phone can be a quicker check-in or useful when bandwidth is limited, and live chat or messaging works well for shorter exchanges or when writing helps organise thoughts. These options make it easier to fit therapy around work, family commitments and busy days, while keeping the focus on practical steps and emotional understanding.

What concerns does Francesca help with?

She helps people with stress, anxiety, depression and panic attacks, plus issues such as relationship strain, low self-esteem, grief, addictions and trauma.

What is her therapeutic style like?

Her work combines client-centred listening with cognitive behavioural techniques to clarify thoughts and try practical changes in behaviour.

How much clinical experience does she have?

She has eight years of professional experience working in counselling and psychological assessment roles.

Where is she based and what are her credentials?

She practises in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.

Which languages are supported in sessions?

Sessions are offered in English and Italian.

Can people outside the UK work with her?

International clients are not currently accepted; she sees people based in the United Kingdom.

What session formats does she use?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How do fees and starting therapy work?

Costs vary with location and therapist availability and are charged via a subscription that can be cancelled at any time; to begin, select Start Therapy, complete a short matching questionnaire and schedule a session.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Therapeutic approaches

Experience: 8 years
Registered with: BACP
Languages: English, Italian

Contacting Francesca

Francesca takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Francesca Di Genova, BACP

Background and approach

How her approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety