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Home Counsellors Florbela Santos
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Florbela Santos, BACP

Credentials
BACP
Experience
13 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsTrauma and abuseDepression

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Florbela Santos uses a person-centred way of working that puts the client's experience first. She speaks plainly and offers steady support when stress, anxiety or life changes feel overwhelming. Florbela is a BACP counsellor with 13 years of experience in the United Kingdom.

She accepts clients from outside the UK and works in English. She helps people who are facing relationship difficulties, grief, trauma and abuse, or struggles with addiction.

Background and approach

She also supports those dealing with sleep or eating problems, low self-esteem, anger, and compassion fatigue. Her practice addresses a wide range of concerns such as attachment and abandonment, body image, codependency, dissociation, and family of origin issues. Florbela adapts conversations and the plan of work to each person's needs.

She draws on client-centred listening, psychodynamic thinking about past patterns, and mindfulness and somatic techniques to bring awareness into the body. Sessions aim to make difficult experiences clearer and more manageable in daily life. People often start by talking about what feels most urgent.

From there she helps set small, realistic steps that fit day-to-day routines. She will also discuss practical ways to cope with anxiety, improve sleep, or handle conflict with others. Her approach is warm and respectful.

Florbela makes space for difficult emotions without judgement. If someone prefers working online, she offers video calls, phone sessions, live chat, and text messaging to suit different needs and schedules.

How therapeutic approaches translate to online work

Client-centred therapy focuses on listening closely and following what matters most to the person. Online sessions give space for that same attentive listening and help the client set the agenda for each meeting.

Mindfulness therapy teaches simple attention and breathing practices to reduce reactivity and increase calm. These techniques can be practised during video calls or reinforced through short text or audio reminders between sessions.

Somatic work brings awareness to bodily sensations tied to emotions, helping people notice tension and learn gentle ways to settle the body. In online work this can mean guided body checks, breathing exercises or movement suggestions that fit into the client's daily routine.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most helpful, then try methods in a collaborative way. Changes are introduced gradually and reviewed to make sure they suit the person's life.

Online sessions offer practical flexibility. Video calls allow a fuller face-to-face conversation, phone sessions can be useful when bandwidth is limited, live chat works for shorter check-ins, and text messaging helps keep momentum between appointments. These options make it easier to fit therapy around work, family and travel commitments while keeping therapeutic continuity.
What concerns does she help with?
She works with stress, anxiety, relationship difficulties, trauma and abuse, depression, addictions, grief, intimacy issues, eating and sleeping problems, parenting strain, anger and low self-esteem among other concerns.
What is her therapeutic style?
Her practice is person-centred and collaborative, using psychodynamic ideas, mindfulness and somatic approaches to help people notice patterns and find practical ways to cope.
How much experience does she have?
She has 13 years of professional experience working with a range of emotional and relational difficulties in the United Kingdom.
What credentials and location are listed?
She is listed with the BACP and works from the United Kingdom.
Which languages and international options are supported?
Sessions are offered in English and she accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to match different schedules and preferences.
How does cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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Experience
13 years
Registered with
BACP
Languages
English

Contacting Florbela

Florbela takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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