Directory entry

Fiona Robertson, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesGrief Self esteem Depression Coping with life changes

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Fiona Robertson is a counsellor practising in the United Kingdom with three years of professional experience. She focuses on helping people who are facing relationship problems, grief and loss, low self-esteem, depression and the stress of big life changes. Fiona believes people know their own story and brings a straightforward, respectful presence to sessions.

Fiona listens carefully and helps people name what is hard right now. She helps clients find small practical steps to feel more in control.

Background and approach

Conversations cover how feelings affect daily life and what changes might help comfort and day-to-day functioning. Her work also addresses adoption and foster care issues, attachment concerns, blended family dynamics and family of origin difficulties. She supports people dealing with divorce, separation, isolation, guilt, shame and midlife transitions.

Fiona pays attention to how body image, dissociation and phobias can shape a person’s sense of self. Sessions are collaborative. Fiona helps clients draw on their own strengths while trying new ways to manage mood and difficult memories.

She aims to make the process clear and manageable so people can see progress between sessions. Fiona is registered with the British Association for Counselling and Psychotherapy, BACP. She works in English and does not accept international clients.

Therapy is offered by video call, phone, live chat or text-based messaging and uses a cancellable subscription model.

Approaches that guide online sessions

Fiona uses evidence-based therapeutic techniques to help people manage emotions and improve relationships. One common approach focuses on identifying unhelpful thinking patterns and testing them with small behavioural changes to reduce low mood and increase confidence. This helps when depression or low self-esteem make everyday tasks feel harder.

Another strand of her work centres on processing grief and loss by creating space to tell your story and finding practical ways to carry on with daily life. This method supports those coping with bereavement, separation and the losses that come with big life transitions.

Choosing the right approach is part of the process and happens together. Fiona will talk through options with each person, weighing needs, goals and preferences to find what fits best. Therapy plans are reviewed as progress unfolds so adjustments can be made where needed.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation; phone sessions can be useful when bandwidth is limited or for shorter check-ins. Live chat and messaging suit people who prefer writing between scheduled sessions or need brief, on-the-go support. These options make it easier to fit therapy around work, family life and other commitments.

What concerns does Fiona often help with?

She focuses on relationship difficulties, grief and loss, low self-esteem, depression and coping with life changes. She also works with issues such as adoption and foster care, attachment, blended family concerns and family of origin problems.

How would you describe her therapeutic style?

Fiona takes a collaborative, straightforward approach. She listens closely, helps clients name what is hard and works on practical steps to improve day-to-day coping.

What is her professional background?

She has three years of professional counselling experience in the United Kingdom. Her work has included supporting people through mood difficulties, bereavement and relationship strain.

What credential does she hold and where is she based?

Fiona is registered with the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How do costs and subscriptions work?

Sessions are paid through a subscription model that can be cancelled at any time; exact cost varies with location and therapist availability.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Grief
Self esteem

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Fiona

Fiona takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Fiona Robertson, BACP

Background and approach

Approaches that guide online sessions

Areas of focus

What this therapist works with

Others working with relationship