Directory entry

Emma Maston, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Emma Maston uses a client-centred approach to help people facing stress, anxiety and low mood. She speaks plainly and listens for what matters most to each person. Emma believes people have strengths that can be used to move through hard times.

She is based in the United Kingdom and has three years of professional experience. Emma works with common concerns such as relationships, self-esteem and coping with life changes. She also supports people dealing with body image, caregiver stress, loneliness and social anxiety.

Background and approach

Practical conversation in sessions focuses on small steps that fit into everyday life and build confidence over time. In practice Emma keeps sessions grounded and simple. She gives space for people to tell their story and helps them notice what already works.

Therapy aims to make problems more manageable, not to rush change. Emma is familiar with issues linked to control, guilt and shame, and the aftermath of separation. She helps people think through communication problems and forgiveness when relationships are strained.

Her style suits people who want a supportive, non-judgemental space to problem-solve. Sessions are offered in English and arranged online through video calls, phone, live chat or text messaging. The first steps are short and practical - a matching questionnaire followed by scheduling to suit the client.

Emma supports people who are ready to take gradual steps toward feeling steadier and more in control.

Client-Centred Care Online and Practical Options

Emma uses client-centred therapy, which focuses on listening openly and following what matters to the person in front of her. This approach helps when someone is feeling stuck, unsure about next steps, or wants a space to make sense of strong emotions. It prioritises the person's own goals and pace and is useful for anxiety, low mood and relationship concerns.

In sessions Emma encourages people to identify strengths and small, manageable changes. She works collaboratively to choose the right style of support for each person, discussing preferences, goals and what feels most helpful. Finding the right approach is part of the work together rather than a one-size-fits-all solution.

Online therapy options include video calls, phone sessions, live chat and text-based messaging. Video calls are useful for a full face-to-face feel, while phone sessions can be simpler when bandwidth is limited or for shorter check-ins. Live chat or text messaging can suit quick check-ins, more frequent contact between sessions, or people who prefer writing. These formats give flexibility to fit therapy around work, family and daily life and make it easier to maintain continuity when schedules are busy.

What concerns does Emma focus on?

She helps with stress, anxiety, relationship issues, low self-esteem, depression and coping with life changes. Additional focus areas include body image, caregiver stress, social anxiety and post-traumatic stress.

What is Emma's therapy style?

Emma works in a client-centred way, offering a listening, non-judgemental approach that centres the person's own goals and experiences. Sessions aim to find practical steps that fit everyday life.

How much experience does she have?

She has three years of professional experience working with people in the United Kingdom. That experience includes supporting common struggles like low mood and relationship difficulties.

What credentials and location are listed?

Emma is registered with the British Association for Counselling and Psychotherapy, shown as BACP. She practises from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK work with her?

She does not accept international clients at this time and works with people located in the United Kingdom.

What session formats are available?

Therapy is delivered via video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How do I start a therapy process with Emma?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Emma

Emma takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Emma Maston, BACP

Background and approach

Client-Centred Care Online and Practical Options

Areas of focus

What this therapist works with

Others working with stress, anxiety