Elaine McQueen, BACP

How evidence-based work translates into online therapy

Elaine uses evidence-based therapeutic techniques focused on practical change and emotional understanding. One common approach she uses helps people notice patterns in thoughts and feelings, then try small behavioural experiments to shift unhelpful habits. This is useful for anxiety, low mood and coping with life changes.

Another strand focuses on processing difficult experiences and managing trauma symptoms through paced, supportive conversation. That work aims to reduce the hold of painful memories and improve day-to-day functioning for people dealing with grief, abuse or ongoing stress.

Choosing the right approach is part of the therapeutic process. Elaine works with each person to decide what fits best, combining methods where useful and checking progress together. The plan is shaped by the client’s goals, preferences and how they respond to early sessions.

Online formats make this flexible and easier to fit into life. Video calls allow face-to-face conversation and non-verbal cues, phone sessions work when bandwidth is limited or a shorter check-in is needed, and live chat or text-based messaging suit people who prefer written reflection or more frequent brief contact. These options help people maintain continuity of care while balancing work, family and daily routines.