Directory entry

Donna Hughes, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Donna Hughes offers person-centred counselling that focuses on the individual and their pace. She creates a warm, non-judgemental space where people can talk about what matters to them without feeling rushed or judged. She believes counselling is not about fixing someone.

Instead she helps people reconnect with their strengths and make sense of difficult experiences. This approach is paired with practical techniques drawn from cognitive behavioural ideas, mindfulness, and solution-focused methods when they suit the situation.

Background and approach

Common concerns she supports include stress, anxiety, low mood and self-esteem difficulties. She also helps with relationship worries and coping with life changes, including feelings of isolation, guilt, shame and panic attacks. Sessions are intended to help people untangle overwhelming thoughts and find clearer ways forward.

Her style is calm and accepting. She listens closely and works at a speed that feels right for each person. Practical tools and short exercises may be offered between sessions when they help with immediate coping.

Donna is registered with the British Association for Counselling and Psychotherapy, BACP. She works in the United Kingdom and runs sessions in English. To begin, a short matching questionnaire and scheduling follow after selecting Start Therapy on the site.

Approaches that guide online therapy

Donna uses a person-centred foundation alongside evidence-based techniques to shape online work. Person-centred counselling focuses on the client's experience, using attentive listening and reflective conversations to help clarify values and choices. Cognitive behavioural ideas offer practical ways to spot unhelpful thought patterns and try small behavioural changes to reduce anxiety and low mood. Mindfulness practices teach simple attention and breathing exercises to manage stress and stay grounded in difficult moments.

Finding the right approach is a joint process. The therapist will work with each person to choose techniques that match their goals, needs and comfort with different formats. That collaborative review can include trying a method for a few sessions and adjusting as needed to get better fit and results.

Online formats include video calls, phone sessions, live chat and text-based messaging, which make it easier to fit therapy around work, family or travel. Video calls allow face-to-face conversation when visual connection matters. Phone sessions work well when lower bandwidth or a shorter check-in is needed. Live chat and messaging can suit people who prefer writing, need flexible timing, or want brief reflective conversations between sessions. These options increase flexibility and accessibility for people across the UK and internationally.

What concerns does Donna commonly help with?

She works with stress, anxiety, depression, low self-esteem and relationship worries. Additional focus areas include panic attacks, social anxiety, feelings of isolation, guilt and women's issues.

What is her therapeutic style like?

Her core approach is person-centred, which means she places the client’s voice and pace at the centre of sessions. She also uses elements from cognitive behavioural ideas, mindfulness and solution-focused techniques when useful.

How much experience does she have?

She has four years of experience working as a counsellor. That experience includes helping people facing life changes and emotional difficulties.

Where is she based and what credentials does she hold?

Donna works in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are sessions offered in?

Sessions are offered in English. She is also able to work with international clients.

What formats are available for sessions?

Sessions are available by video calls, phone sessions, live chat and text-based messaging. These options give different ways to connect depending on personal preference.

How are costs and payment handled?

Costs vary with location and therapist availability and sessions use a subscription model. The subscription can be cancelled at any time.

How do I start therapy with her?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling a time according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Donna

Donna takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Donna Hughes, BACP

Background and approach

Approaches that guide online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety