Directory entry

Donatella Maschio, BACP

Credentials: BACP
Experience: 27 years
Practising in: United Kingdom
Languages: English, Italian
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesFamily conflictsTrauma and abuseParenting issuesDepression

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Donatella Maschio offers a practical, experience-rooted approach to counselling and psychotherapy. She draws on nearly three decades of work to help people facing relationship strain, parenting challenges, trauma, depression and family tensions. Donatella is described here by her name in the first paragraph to introduce who she is and what she does for clients.

She trained at the University of Surrey where she completed an MSc in Counselling and Psychotherapy with a Means to Health, and she also trained as a Systemic Family Practitioner at the Tavistock and Portman NHS Trust.

Background and approach

Donatella has combined clinical practice with teaching and management of counselling courses in both public and personal organisations. Her day-to-day work includes advising staff on children’s emotional health in residential settings, and supporting adults with attachment issues, blended family problems, communication difficulties and questions about life purpose.

She tackles practical concerns about the workplace and cultural differences too, helping people navigate multicultural stressors. Sessions aim to be straightforward and focused. Donatella listens, helps name the patterns that cause pain, and works with clients to try out different ways of relating and coping.

Practical steps and clearer communication are common outcomes of her work. She is an accredited member of the British Association for Counselling and Psychotherapy, BACP, and a member of the Association for Family Therapy as a family practitioner. Donatella offers sessions in English and Italian and works with international clients from her base in the United Kingdom.

Approaches that guide online therapy

Donatella uses systemic family work to map how relationships and roles affect current problems. This approach looks at patterns between people and helps identify small changes that alter how a family or household functions.

She also draws on relational and attachment ideas to address how early bonds influence adult behaviour and closeness. These ideas help when communication breaks down or when people feel disconnected or anxious in relationships.

Finding the right approach is part of the work. Donatella will discuss options with each person and decide together what seems most useful based on goals, needs and preferences. The collaboration helps shape session focus and practical steps between meetings.

Online formats include video calls, phone sessions, live chat and text-based messaging to suit different needs. Video is useful for longer therapeutic conversations and non-verbal cues. Phone sessions can fit into a busy day or when lower bandwidth is needed. Live chat and messaging work well for brief check-ins, shorter reflections and when someone prefers written communication. These options make therapy more flexible for people living in different places or with varied schedules.

What kinds of concerns does Donatella help with?

She supports people dealing with relationship difficulties, family and parenting problems, trauma and abuse, and depression. Additional focus areas include attachment issues, blended family matters and workplace stress.

What is her therapeutic style like?

Her practice is systemic and practical, aiming to identify unhelpful patterns and try new ways of relating. Sessions tend to be conversational and focused on real-life changes.

How much experience does she have?

She has 27 years of experience working in independent practice and organisational settings, including teaching and managing counselling courses.

What credentials does she hold and where is she based?

She holds an MSc in Counselling and Psychotherapy and is an accredited member of the British Association for Counselling and Psychotherapy, BACP. Her practice is based in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English and Italian to accommodate different language needs.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to provide flexible ways to connect.

How is cost structured?

Costs vary with location and therapist availability and therapy is provided through a subscription model that can be cancelled at any time.

How do I start sessions with her?

Begin by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Family conflicts
Trauma and abuse

Also listed

Experience: 27 years
Registered with: BACP
Languages: English, Italian

Contacting Donatella

Donatella takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Donatella Maschio, BACP

Background and approach

Approaches that guide online therapy

Areas of focus

What this therapist works with

Others working with relationship