Cristiane Cabrera, BACP

Therapeutic approaches for online support

Attachment-informed work looks at how past connections shape current feelings and relationships. It helps with trust issues, abandonment fears, and repairing ways of relating to others. Client-centred therapy puts the person’s experience at the centre; the counsellor listens without judgement and follows what the client brings, which helps build self-understanding and confidence. Solution-focused work concentrates on practical steps and small changes that move a person toward their goals, which is useful for managing specific problems and finding immediate strategies.

Finding the right mix of approaches is part of the process. The therapist will discuss options with the client and decide together what feels most helpful based on needs, goals, and preferences. This collaborative planning means sessions can be adjusted over time as priorities change.

Online formats offer practical flexibility. Video calls let people see and hear each other, which supports emotional connection. Phone sessions can work well when lower bandwidth or not using video is preferred, and live chat or text-based messaging can suit quick check-ins, shorter sessions, or people who find writing easier than speaking. These options make it simpler to fit counselling into work, family life, or different time zones when working with registered or accredited professionals.