Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Claire Payne
Portrait of Claire Payne

Directory entry

Claire Payne, NCPS

Credentials
NCPS
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Family conflictsTrauma and abuseSelf esteemCareer difficultiesCompassion fatigue

Ready when you are

Claire sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Claire

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Claire Payne is an NCPS counsellor who aims to make the first steps towards therapy straightforward. She speaks plainly and meets people where they are, helping them begin to address pain, stress and difficult life changes. Claire works from the United Kingdom and offers sessions using several remote formats as well as in-person work when appropriate.

Claire trained as an NCPS counsellor, a credential she uses alongside three years of formal counselling experience.

Background and approach

She draws on a range of approaches to suit different needs, and adapts the pace and style of sessions to each person. Her background includes long experience in social care and work with traumatised people, which informs how she listens and plans sessions. Claire focuses on family tensions, trauma and abuse, low self-esteem, career strain and compassion fatigue.

She also helps people dealing with abandonment, attachment issues, caregiver stress, communication problems and relationship endings. Practical concerns such as impulsivity, isolation, guilt and shame are addressed alongside longer term questions about life purpose and midlife change. Sessions are offered in English and are delivered by video calls, phone, live chat or text-based messaging.

Claire uses short or longer term work depending on what a person needs, and she aims to make therapy manageable during busy lives. Costs vary with location and subscription choices. To begin, users are invited to select the Start Therapy button, answer a short matching questionnaire and schedule according to therapist availability.

Claire then works collaboratively to shape a plan that fits the person and their goals.

How evidence-based approaches work online

Claire uses evidence-based therapeutic techniques in straightforward ways. One common method she applies focuses on understanding trauma and its effects on daily life, helping people recognise patterns and develop practical strategies to reduce flashbacks, anxiety and reactivity. Another approach emphasises exploring attachment and early relationships to improve communication, boundaries and emotional connection, which can help with loneliness, relationship endings and caregiver stress.

Finding the right approach is part of the work. Claire will discuss different methods with each person and decide together what fits their needs, goals and pace. This collaborative process means plans can change as a person learns more about what helps them most.

Online therapy offers several practical benefits. Video calls allow face-to-face conversation without travel, while phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat and text-based messaging suit shorter, more frequent contact and can fit around busy days. These options make it easier to keep therapy going alongside work, family and other commitments.
What issues does Claire specialise in?
She focuses on family tensions, trauma and abuse, low self-esteem, career strain and compassion fatigue, plus related areas such as attachment, divorce and post-traumatic stress.
How would you describe her therapeutic style?
The approach is adaptable and person-centred, with sessions paced to suit each individual and a practical focus on what helps day-to-day functioning.
What experience does she bring?
Claire has three years of formal counselling experience as well as many years working in social care supporting traumatised people.
What credentials and location are listed?
She is listed with the NCPS and is based in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
Claire offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How are sessions priced?
Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Experience
3 years
Registered with
NCPS
Languages
English

Contacting Claire

Claire takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Claire

We will earn a commission if you sign up through our link, at no cost to you.

Others working with family

See all →
Contact Claire