Directory entry

Charlotte Medlock, BACP

Credentials: BACP
Experience: 7 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGrief Self esteem

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Charlotte Medlock is a counsellor with seven years' professional experience. She combines independent practice work with regular hospice volunteering that began in 2017. Charlotte helps people who are feeling overwhelmed by anxiety, depression or life changes.

She also supports those facing relationship and family tensions. She often focuses on self-esteem, low confidence and people-pleasing patterns. Attachment style is a particular interest and she uses this to help people understand how they relate to others.

Background and approach

That understanding can make communication feel less stuck. Charlotte offers a calm, non-judgemental space for people to talk through difficult feelings. Sessions aim to help people feel heard and to identify small, practical steps forward.

The pace is set by the person attending the sessions. Her work includes supporting people with parenting concerns, grief and loss, and issues arising from trauma and abuse. She also addresses family problems and blended family dynamics in one-to-one work.

Hospice and end-of-life counselling is part of her background through ongoing volunteer work. Charlotte uses client-centred and psychodynamic approaches to guide the conversations. Those methods are used to understand current struggles and patterns from the past.

She will work alongside each person to build clearer choices and greater emotional resilience.

How therapeutic approaches work online

Client-Centred Therapy focuses on the person's experience in the room and on building a trusting, non-judgemental relationship. It helps when someone wants time to talk through feelings and to be heard without pressure. Psychodynamic Therapy looks at patterns that come from earlier life experiences and how they affect present relationships. It can help people understand recurring reactions and where they come from.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels most helpful. Together they will choose or blend methods so the sessions match the person's needs and pace.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video calls allow face-to-face conversation from wherever it fits into life. Phone sessions can be a shorter check-in or work better when bandwidth is limited. Live chat and messaging suit people who prefer not to use voice or who want brief, written exchanges between sessions. These options help people fit therapy around work, family and other commitments.

What kinds of issues can Charlotte help with?

She supports people facing stress, anxiety, depression and coping with life changes. She also helps with relationship and family tensions, parenting concerns and grief.

How would you describe her therapeutic style?

Charlotte adopts a client-centred manner that prioritises the person's experience and a psychodynamic lens to look at past patterns. The focus is on listening first and helping people make sense of repeated patterns.

What is her professional background?

She has seven years of counselling experience and has volunteered weekly at a hospice since 2017, working with patients and relatives.

Where is she based and what credential does she hold?

She works in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Charlotte offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions paid for and what do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 7 years
Registered with: BACP
Languages: English

Contacting Charlotte

Charlotte takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Charlotte Medlock, BACP

Background and approach

How therapeutic approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety