Directory entry

Charlotte Hartley, NCPS

Credentials: NCPS
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGrief Self esteem

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Charlotte Hartley is a counsellor based in the United Kingdom who helps people manage stress, anxiety and relationship strains. She supports individuals working through grief, self-esteem concerns and changes in life circumstances. Charlotte writes simply and listens closely so people feel understood and respected from the first session.

Charlotte has three years of clinical experience and holds NCPS. She draws on a mix of practical and reflective techniques to help people spot unhelpful patterns and try different ways of coping.

Background and approach

Sessions are conversational and goal-focused, with room to look at past experiences when that helps explain current difficulties. In therapy she often uses cognitive behavioural ideas to challenge anxious thoughts and build better daily habits. She may include trauma-focused methods when someone has been through abuse or overwhelming events.

Hypnotherapy and psychodynamic work are also part of her approach when exploring deeper beliefs and emotional patterns is useful. Charlotte pays attention to communication problems and offers support around forgiveness, finding life purpose and building self-love. She also works with concerns such as addiction, eating and sleeping difficulties, social anxiety and attention-deficit hyperactivity patterns.

Her style is straightforward and compassionate, aiming to help people make practical changes that feel manageable. Practical options include video calls, phone sessions, live chat and text-based messaging. The first step is a short matching questionnaire and then scheduling a time that fits the client’s needs.

Online approaches that fit your life

Charlotte uses cognitive behavioural therapy to help people identify and change unhelpful thought patterns and daily habits; this approach is often useful for stress, anxiety and low mood. She also uses trauma-focused therapy when someone has experienced abuse or deeply distressing events, working carefully to process memories and reduce their impact on day-to-day life.

Finding the right approach is part of the work together. The therapist will discuss what feels most useful for the client’s goals and preferences, and adapt methods as progress is made. Decisions about techniques are collaborative and reviewed over time to make sure they still fit.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video calls are good for face-to-face conversation; phone sessions can work when bandwidth is limited or for short check-ins; chat and messaging let people fit therapy into busy schedules or use written reflection between sessions. These options make it easier to keep therapy consistent while fitting around work, family and daily life.

What kinds of problems does Charlotte focus on?

She supports people with stress, anxiety, relationship difficulties, family conflict, grief, low self-esteem, addictions, trauma and abuse, eating and sleeping issues, depression, coping with life changes and ADHD related concerns.

What is her therapeutic style like?

Her style is conversational and practical, combining techniques that challenge unhelpful thoughts with deeper reflective work when needed.

How much experience does she have?

Charlotte has three years of professional experience working with people across a range of emotional and behavioural concerns.

Where is she based and what are her credentials?

She practises in the United Kingdom and holds NCPS as a listed credential.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Therapy can take place via video calls, phone sessions, live chat or text-based messaging.

How are costs handled?

Costs vary by location and therapist availability and sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: NCPS
Languages: English

Contacting Charlotte

Charlotte takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Charlotte Hartley, NCPS

Background and approach

Online approaches that fit your life

Areas of focus

What this therapist works with

Others working with stress, anxiety