Chantelle Belinfantie, BACP

Approaches and online support that suit different needs

Client-Centred Therapy focuses on listening and understanding the person's experience. The counsellor offers empathy and reflects what is said, helping people find their own solutions and feel more accepted. This approach is useful for building self-esteem and working through feelings that are hard to name.

Cognitive Behavioural Therapy, or CBT, looks at the link between thoughts, feelings and actions. It uses straightforward techniques to challenge unhelpful thinking and develop new coping strategies. CBT can help with anxiety, low mood and problems like anger or unhealthy habits.

Psychodynamic Therapy explores how past experiences shape present behaviour and emotions. It can help uncover patterns that keep someone feeling stuck and open up new ways of relating to themselves and others.

Finding the right way of working is a shared process. The therapist will talk through goals and preferences, then suggest which approaches to try first. Sessions can be adjusted over time so the work stays relevant and practical.

Online sessions offer real flexibility. Video calls allow face-to-face connection when needed, phone sessions need less bandwidth and can be easier to fit into a busy day, and live chat or text-based messaging suit shorter check-ins or people who prefer writing. These options make it simpler to keep regular contact and maintain progress without travelling.