Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Rachel Andrews
Portrait of Rachel Andrews

Directory entry

Rachel Andrews, BACP

Credentials
BACP
Experience
7 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Relationship issuesFamily conflictsTrauma and abuseGriefDepression

Ready when you are

Rachel sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Rachel

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Rachel Andrews is a counsellor who helps people facing relationship strains, anxiety, depression, grief and many other everyday struggles. She offers straightforward support for issues such as addiction, eating or sleeping difficulties, low self-esteem, anger, parenting stress and the challenges that come with life changes. Rachel communicates plainly and aims to make sessions easy to understand for worried parents and busy people.

Rachel uses a conversational, non-judgemental style to build trust and make people feel heard.

Background and approach

She draws on client-centred therapy to follow what matters most to each person, and uses cognitive behavioural therapy techniques when a structured way of working is useful. Sessions focus on clear steps that people can try between meetings as well as talking through feelings in the room.

Her background includes seven years working in the United Kingdom mental health field and she is registered with the British Association for Counselling and Psychotherapy, BACP. That experience has covered a wide range of concerns so she is familiar with common problems people bring into therapy. In sessions Rachel aims for practical outcomes.

She helps people spot patterns, try small changes, and build coping tools that fit daily life. Conversations are paced to suit each person and to make progress feel manageable. The style is collaborative and respectful.

Rachel listens first, then helps plan the next steps so people leave feeling a little more able to handle what’s next.

How her approaches translate to online therapy

Rachel commonly uses client-centred therapy, which means sessions begin with listening and following what matters most to the person. This approach helps people feel understood and shapes the work around their priorities and pace.

She also uses cognitive behavioural therapy, which involves identifying unhelpful thoughts and behaviours and trying practical exercises to change those patterns. CBT is useful for anxiety, depression, stress and many everyday problems because it gives clear steps people can practise between sessions.

Finding the right approach is part of the process and Rachel treats it as a collaboration. She will work with each person to decide whether to focus more on listening and exploration or on structured CBT techniques, and can adapt the plan as needs and goals change.

Online sessions are offered by video call, phone, live chat or text-based messaging, which gives flexibility for different schedules and situations. Video calls suit deeper conversations when seeing facial cues helps, phone sessions can be easier when bandwidth is limited, live chat can work for shorter check-ins, and messaging lets people reflect and reply in their own time. These options make it easier to fit therapy around work, family life and other commitments.
What kinds of problems can I bring to sessions?
Rachel supports people with concerns such as anxiety, depression, grief, trauma and abuse, relationship and family issues, addictions, eating and sleeping difficulties, parenting strain, anger, low self-esteem, career worries, ADHD and coping with life changes.
How would you describe the therapy style?
She blends a client-centred approach that follows what matters to the person with cognitive behavioural techniques when helpful, offering both listening and practical strategies to try between sessions.
What is her professional background?
Rachel has seven years of experience working in mental health settings in the United Kingdom and has worked across a broad range of presenting issues.
What credentials does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Can I work with her if I live outside the UK?
Yes, she accepts international clients and can work with people based outside the United Kingdom.
Which session formats are available?
Sessions can be held by video call, phone, live chat or text-based messaging to suit different needs and schedules.
How are fees handled?
Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.
How do I begin working with Rachel?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience
7 years
Registered with
BACP
Languages
English

Contacting Rachel

Rachel takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Rachel

We will earn a commission if you sign up through our link, at no cost to you.

Others working with relationship

See all →
Contact Rachel