Mark Stewart, BACP

How evidence-based approaches translate to online therapy

Mark uses evidence-based therapeutic techniques such as cognitive behavioural approaches and structured counselling methods that focus on changing unhelpful thoughts and behaviours. Cognitive behavioural methods break down difficult problems into manageable parts and suggest practical exercises that people can try between sessions to reduce anxiety or low mood.

He also uses patient-centred counselling techniques that emphasise listening, clarification and goal-setting. These methods help people make sense of emotions, improve communication and set realistic steps for change, which can be useful for relationship and parenting concerns or coping with loss.

Choosing the right approach is part of the process and will be decided together. The therapist will discuss what the person hopes to achieve, try different ways of working and adapt the plan if something does not feel helpful. This collaborative stance helps tailor therapy to individual needs and preferences.

Online therapy offers practical flexibility. Video calls let people use body language and longer conversations. Phone sessions work well when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging allow shorter check-ins, brief reflections and flexible timing around work or family commitments.