Directory entry

Hayley Clayton, NCPS

Credentials: NCPS
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with LGBTFamily conflictsTrauma and abuse GriefParenting issues

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Hayley Clayton is a counsellor who uses straightforward, practical approaches to help people manage stress, anxiety and life changes. She has three years of professional experience in the United Kingdom and holds NCPS as a documented credential. Hayley focuses on creating a respectful, empathetic space where people can talk through difficult feelings and practical problems.

Hayley often draws on Cognitive Behavioural Therapy to help identify unhelpful thoughts and shift everyday patterns that keep people stuck.

Background and approach

She also uses psychodynamic ideas to look at deeper patterns and Trauma-Focused Therapy when past harmful experiences need focused attention. These approaches are chosen to suit the person and the problem rather than a fixed formula. Common concerns she helps people with include grief and loss, trauma and abuse, parenting strains, LGBT issues, anxiety, depression and work-related stress.

She also supports people dealing with anger, low self-esteem, intimacy-related issues, compassion fatigue, ADHD and feelings of isolation or guilt. Sessions are tailored to the individual and the goals they bring. Hayley aims to listen carefully, reflect what she hears and work together on small, manageable steps.

She frames therapy as a joint process where the person’s pace and preferences shape the work. To begin, she asks people to share what matters most to them so a clear plan can be made. The focus is on practical changes and clearer understanding, helping people find more ease in day-to-day life.

How therapeutic approaches work online

Psychological work often draws on clear, practical methods. Cognitive Behavioural Therapy (CBT) focuses on identifying thoughts and behaviours that keep problems going and practising small changes. It can help with anxiety, low mood and stress by giving tools to manage difficult moments.

Trauma-Focused Therapy concentrates on addressing the impact of past harm in a paced way. It helps people process distressing memories and reduce their hold on daily life, and is used when harmful experiences are a central issue.

Finding the right approach is part of the work. The therapist will talk through your goals and preferences and together decide which methods to try first. That collaborative decision can change over time as progress is reviewed.

Online sessions offer practical flexibility. Video calls enable face-to-face conversation when that feels helpful. Phone sessions can be shorter check-ins or suit lower bandwidth, while live chat and text-based messaging allow step-by-step reflection, messages between sessions or more frequent brief contact. These options make it easier to fit therapy around work, family or other commitments and to choose the format that feels most manageable.

What kinds of problems does this counsellor help with?

Hayley supports people with anxiety, depression, grief, trauma and abuse as well as parenting stresses, LGBT concerns and career-related strain.

What style of therapy can I expect?

The work combines Cognitive Behavioural Therapy, psychodynamic ideas and Trauma-Focused Therapy to match the issue and the person’s needs.

How much experience does the counsellor have?

Hayley has three years of professional experience working in the United Kingdom and holds the NCPS credential.

Where is the counsellor based and how is that recorded?

The counsellor practises in the United Kingdom and the profile notes NCPS as the supplied credential.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Appointments can be held via video calls, phone sessions, live chat or text-based messaging.

How are fees and billing handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I start working with this counsellor?

Begin by selecting the Start Therapy button, completing a short matching questionnaire and then scheduling according to the counsellor’s availability.

Areas of focus

What this therapist works with

Most often

LGBT
Family conflicts
Trauma and abuse

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: NCPS
Languages: English

Contacting Hayley

Hayley takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Hayley Clayton, NCPS

Background and approach

How therapeutic approaches work online

Areas of focus

What this therapist works with

Others working with lgbt