David Wheatley, NCPS

Practical therapy approaches for online sessions

David uses client-centred work as a core approach, which means sessions focus on the person and their perspective. The therapist listens, reflects and helps the client make sense of what matters most, which can suit people coping with grief, low self-esteem, relationship strain or life transitions.

He also draws on solution-focused ideas to identify small, practical changes. This approach looks for existing strengths and quick steps that can ease stress, improve communication or support decision-making during difficult times.

Choosing the right approach is a collaborative process. The therapist will talk with each person about their goals and preferences and will adapt methods over time. Together they decide whether to emphasise open listening, short-term goals, or a mix of both.

Online therapy offers flexible ways to meet. Video calls let people use facial cues and fuller conversation, phone sessions work well when bandwidth is limited, live chat can suit brief check-ins, and text-based messaging supports ongoing written reflection. These formats make it easier to fit therapy around work, caregiving or mobility needs while keeping the focus on progress and practical steps.