Directory entry

Colette Mattos, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesFamily conflictsParenting issuesSelf esteem Depression

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Colette Mattos helps people who are struggling with relationship and family issues, parenting strain, low self-esteem, anxiety, depression, and problems with intimacy. She also supports those facing eating concerns, career stress, trauma and abuse, and major life changes. Colette works in English and is based in the United Kingdom.

She holds BACP accreditation and has four years of clinical experience. Her approach is warm and collaborative. She creates a calm space where people can talk honestly about what is hard for them.

Background and approach

Sessions focus on what matters now and on small, practical steps that feel manageable. Colette uses ideas from acceptance and commitment therapy and cognitive behavioural therapy to help people notice unhelpful patterns and try new ways of coping. She also draws on client-centred principles to keep the conversation person-focused, and elements of emotionally-focused work to address attachment and intimacy concerns.

Together with the client she identifies what fits best for their situation. In sessions she explores how past experiences shape present reactions. This often helps people understand why similar problems keep happening in relationships.

From there she works with clients to build clearer communication, steadier emotional responses, and healthier boundaries. Practical options include video calls, phone sessions, live chat, and text-based messaging. Colette describes subscription-based sessions that can be cancelled at any time.

To begin, someone completes a short matching questionnaire and then schedules according to therapist availability.

How Colette’s approaches work online

Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts and choose actions that reflect their values. It can be useful for anxiety, depression and life changes where someone feels stuck. Cognitive Behavioural Therapy, CBT, looks at links between thoughts, feelings and behaviour and teaches practical techniques to reduce distress and change unhelpful patterns. Emotionally-Focused Therapy focuses on attachment and emotional bonds, helping people understand relationship patterns and build closer connection.

Finding the right approach is part of therapy. Colette will work collaboratively to decide which methods suit someone’s goals and preferences. Together they review what feels useful and adapt the plan over time so it fits the person’s needs.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video calls allow face-to-face conversation and non-verbal cues. Phone sessions can be easier when bandwidth is limited or when someone wants not to be on camera. Live chat and messaging offer shorter check-ins or a way to reflect between sessions. These options make therapy more flexible and easier to fit around work, parenting and everyday life.

What concerns does Colette help with?

She supports people with relationship issues, parenting and family strain, self-esteem problems, anxiety, depression, trauma and abuse, intimacy difficulties, eating concerns, career stress and coping with life changes.

What is her therapeutic style like?

Her style is warm, collaborative and straightforward. She focuses on understanding patterns and finding small, manageable steps clients can try between sessions.

What experience does she bring?

Colette has four years of clinical experience working with people on relationship, mood and attachment‑related issues.

What credentials and location are listed?

She is accredited with the BACP and practises in the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English. She is not accepting international clients at this time.

What session formats does she offer?

Therapy is available by video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.

How are costs charged?

Sessions use a subscription model that can be cancelled at any time; costs vary with location and therapist availability.

How do I get started?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Family conflicts
Parenting issues

Therapeutic approaches

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Colette

Colette takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Colette Mattos, BACP

Background and approach

How Colette’s approaches work online

Areas of focus

What this therapist works with

Others working with relationship